Our Commitment to Participants
Belles Clean & Sober Living is committed to providing a safe, respectful, substance-free and recovery-supportive shared living environment. These rights and protections apply throughout a participant's stay, including the admission, grievance, transition and discharge processes.
As a participant of Belles Clean & Sober Living, you have the right to:
1
Dignity, Respect & Fair Treatment
Be treated with dignity, respect, fairness and consideration. You will not be subjected to humiliation, harassment, intimidation, retaliation or degrading treatment.
2
Freedom From Abuse, Exploitation & Improper Relationships
Live free from physical, emotional, sexual and financial abuse or exploitation. Belles personnel may not use participants for personal benefit, improper financial gain, favors or inappropriate personal or romantic relationships.
3
Non-Discrimination & Equal Access
Receive fair consideration and program services without unlawful discrimination. Belles will follow its non-discrimination policy and consider reasonable accommodations consistent with applicable requirements and the safe operation of the residence.
4
Privacy & Confidentiality
Have your personal information and participant records protected from unnecessary access, use or disclosure. Belles limits access to authorized personnel and protects privacy in records, communications, referrals, grievances, incident documentation and social media.
5
Clear Information Before Making a Commitment
Receive understandable information about your rights, financial obligations, services provided, recovery expectations, relapse policies and the handling of personal property before entering into a binding participant agreement.
6
Financial Transparency
Be informed in writing of program fees and charges before funds are accepted, understand applicable refund provisions, have payments and charges accurately recorded, and be informed of third-party payments made on your behalf.
7
Personal Recovery & Transition Goals
Participate in setting and reviewing your own recovery, employment, financial-stability and independent-living goals. Belles supports participant-directed progress and does not treat these goals as a clinical treatment plan.
8
Prescribed Medication
Use lawfully prescribed medication consistent with Belles' medication and self-administration policies. Medication status alone will not be used as a substitute for an individualized review of safety and program compatibility.
9
A Safe, Healthy & Recovery-Supportive Home
Live in an environment intended to support physical safety, sobriety, accountability, peer support and recovery. Concerns affecting health or safety may be reported to Belles staff without fear of retaliation.
10
A Voice in Community Living
Have appropriate opportunities to be heard regarding the residence community and matters affecting day-to-day shared living. Final operational decisions remain with Belles.
11
Grievance & Complaint Process
Raise a concern or file a grievance without retaliation. You may use Belles' grievance process and, when a grievance remains unresolved, use the available escalation process to the appropriate oversight or certifying organization.
12
Protection From Retaliation
Be free from punishment, threats, intimidation or adverse treatment solely because you asked a question, raised a concern, filed a grievance, reported a safety issue or exercised a participant right in good faith.
13
Personal Property
Receive clear information regarding Belles' policies for participant belongings, including property left at the residence after departure. Your property will be handled according to established residence policy.
14
Voluntary Departure & Transition
Choose to leave Belles voluntarily, subject to applicable agreements and safety procedures. When your stay ends, Belles will respect your confidentiality and established rights concerning belongings, transition information and referrals.
15
Access to Your Rights
Receive or have access to written participant rights, residence requirements and grievance information. These materials will be made available in a form participants can review during their stay.
If You Believe Your Rights Have Been Violated
You are encouraged to raise the concern with Belles staff or leadership and use the Belles Grievance Procedure. A grievance may be submitted without retaliation. If the matter is not resolved through Belles' internal process, you may use the external escalation process identified in the grievance procedure, including the applicable oversight or certifying organization.
Important
These rights do not remove a participant's responsibility to follow lawful residence requirements or protect the safety and rights of others. Belles will apply its policies in a manner intended to preserve dignity, fairness, safety and recovery support.